The Duluth Superior Area Community Foundation is seeking a highly motivated and detail-oriented individual to join our team as an Operations Specialist. The Operations Specialist serves a pivotal role in the organization and performs a variety of administrative support and communications duties requiring creativity, independent analysis, judgment and knowledge of Community Foundation functions as well as a collaborative spirit. This position will be responsible for overseeing the day-to-day administrative operations of our office, ensuring smooth functioning and providing support to staff members, donors, and visitors.

Key Responsibilities:

Work closely with the Operations and Culture Manager to provide administrative support to the organization as a whole;
Provide clerical expertise including processing daily mail, incoming donations, and other reports;
Provide various record-keeping tasks including maintaining filing systems. Support document retention protocols;
Prepare correspondence, reports, proposals, meeting notices, meeting agendas, meeting minutes, committee lists, and any other necessary documents. Schedule and prepare for meetings and appointments;
Serve as the first point of contact for visitors and donors, providing a warm and welcoming environment; monitor and respond to general information email and phone calls; direct inquiries and connect community members with appropriate staff;
Maintain office function and flow, including service requests, supply inventory management, board room functions and in-office meetings; communicate with staff regarding office updates and scheduling of space; coordinate and attend Community Foundation events;
Follow standard practice of updating and maintaining profiles in the Foundation’s database; pull reports as needed for mailing projects and communicate across departments to ensure accuracy of information;
Assist Operations and Culture Manager with Affiliate partners including, but not limited to, attending meetings, recording meeting minutes, event management, scheduling, report retrieval, and communications;
Perform other duties as assigned.
Personal attributes that support your success:

Passionate commitment to the mission of the Duluth Superior Area Community Foundation and the ability/willingness to adapt as organizational goals evolve;
Positive approach to work with unquestionable ethics, confidentiality and integrity;
Problem solver with a commitment to customer service and a gift for tending to detail;
Demonstrated strong organizational skills;
Ability to learn quickly and multitask; flexible in approach to work and tasks;
Excellent written, oral and interpersonal communication skills;
Attention to detail, ability to execute tasks in a timely manner;
Demonstrated capacity to work as part of a team, as well as independently.
Education/Experience:

Associate degree (or commensurate experience) required;
At least three years’ experience in an administrative support role (preferred, not required);
Demonstrated proficiency working with MS Word, Excel, Outlook 365, Adobe;
Experience with databases and CRM software;
Comfortable with and able to support the IT processes;
Demonstrated customer service skills;
Experience with nonprofits preferred.
Benefits

Comprehensive benefits package includes professional development opportunities to support continuous learning and growth, a collaborative and mission-driven work environment dedicated to making a difference in the community, and the following benefits currently:

Employee and family health insurance (shared cost)
Dental & Vision (employee paid)
STD/LTD/AD&D
Parental leave (up to 12 weeks)
401k (employer paid 3% contribution with additional 1.5% match)
Life insurance (employer paid)
PTO (120 Hours, includes Earned Sick & Safe Time)
The Community Foundation provides the following paid holidays each year:

New Year’s Day,
Martin Luther King Jr. Day,
President’s Day,
Memorial Day,
Juneteenth,
Summer Break (July 4th week),
Labor Day,
Indigenous People’s Day,
Thanksgiving Day,
Day after Thanksgiving,
Christmas Eve and
Christmas Day.
Job Type: Full-time

Pay: $19.00 – $21.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:

8 hour shift
Monday to Friday
Ability to Relocate:

Duluth, MN 55802: Relocate before starting work (Required)
Work Location: In person