This position includes all aspects of hotel operations to include, but not limited to:

Providing excellent guest service
Adheres to all Brand and Company standards, procedures and policies.
Maintain accurate records including, direct bill accounts, credit card receipts, guest folios, cash drop logs, pool logs, etc.
Maintain and hire hotel staff. Completes all new hire paperwork including position and training.
Must be able to work with and understand financial information and data
Resolving guest and employee concerns with strong problem resolution skills
Responsible for the effective operation of all departments of the hotel and delivering high quality service to guests and associates
Keeps department management teams focused and aligned with corporate culture, personal growth and budgets
Completes daily walks, inspects interior and exterior of the hotel, and works with staff to fix any issues.
Maintains professional relationships with outside vendors and contacts
Maintains effective, positive, and timely communication at all levels within the hotel, with brand representatives, corporate staff, and guests/clients
Participate in the sales efforts by knowing key accounts, meeting with potential and current clients, and actively selling rooms

Requirements:

Minimum of 2-years previous experience as a General Manager or Assistant General Manager in a mid-scale hotel.
Knowledge of hotel operations, including sales & marketing, security and safety programs, recruiting, budget forecasting, revenue management, quality assurance programs, and basic hotel law.
PMS-Choice Advantage experience/knowledge
Valid driver’s license with dependable transportation
Ability to pass criminal background and driver’s license check.
Occasional travel to conferences and conventions.
This location is owned and operated by IGO Legacy Hotel Group, an equal opportunity employer.

Visit us on the web at: www.legacyhotelgroup.com Competitive wages and a comprehensive benefit package including health and supplemental insurance, retirement savings program, hotel discounts and many more.

Job Type: Full-time

Pay: $68,000.00 – $72,000.00 per year

Benefits:

Dental insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Paid time off
Professional development assistance
Vision insurance
Experience:

General Manager: 2 years (Required)
License/Certification:

CPO Certification (Preferred)
Ability to Relocate:

Duluth, MN 55811: Relocate before starting work (Required)
Work Location: In person