Business Operations Coordinator
Ad Advance | Duluth, MN
About Us
Ad Advance is a fast-growing digital advertising agency (INC 5000, four years running) specializing in paid search and programmatic. We’re a culture-first team that pairs sharp strategy with great people.
Role Summary
Support our sales team and keep day-to-day operations humming. You’ll manage our CRM (Zoho), qualify and nurture leads, build simple reports, and handle office coordination (supplies, billing support, events). Ideal for a highly organized, tech-savvy multitasker.
Key Responsibilities
Sales Operations / CRM Support
• Maintain and update CRM system (ZOHO), ensuring data accuracy and completeness
• Qualify incoming leads and assign them appropriately to the sales team
• Perform lead follow-up and nurture campaigns
• Generate reports and dashboards to support sales performance tracking
• Support sales team with administrative tasks (e.g., quotes, proposals, scheduling)
Office Operations / Administration
• Manage office supplies inventory and reorder as needed
• Handle simple billing tasks, expense reporting, and invoice tracking
• Plan and coordinate team events, meetings, and other company gatherings
• Maintain office organization and coordinate with vendors or service providers
• Support onboarding of new team members with equipment and setup
Desired Skills and Qualities
• Strong organizational and multitasking skills
• Excellent communication skills, both written and verbal
• High attention to detail and accuracy
• Comfortable with CRM systems and basic reporting/analytics
• Proactive and resourceful in problem-solving
• Basic understanding of office management and administrative processes
• Able to handle sensitive or confidential information with discretion
What You’ll Get
• Competitive salary
• Medical benefits
• 401k match
• Flexible working hours and conditions
At Ad Advance, we value independent thinking and fresh ideas that improve how we work. If this sounds like you, we’d love to hear from you—apply today!